Getting started
Keep in mind that you are dealing with people who are criminals, giving your personal information is stupid to say the least. Making a fake persona here is helpful and what most people do.
A VPN isn’t important since there is just enough they can do by finding your IP. A free vpn I suggest is cloudflare’s WARP furthermore, there are many cheap VPNs which work great: Private Internet Access & OpenVPN are two of many.
Additional, baiting a tech support scammer requires a bogus machine (usually windows). You can do this with softwares like VMware & VirtualBox. You can also do it without a counterfeit machine but it’s not recommended and can be dangerous, do it on your own risk.
Calling
Using Textnow is the best free option as of now, it allows you to have your own US numbers & provides free calls to US numbers (which most scammers use) moreover, you can use paid VOIP/SIP services.
Never ever use your own number or personal information as scammers will most likely use this against you by spoofing your number or addiing your number on a “list to scam call” making your life hell.
Tracking/OSINT on Scammers
Some contact with the scammers can lead to their IP address. You can use Glasswire firewall or Wireshark to trace their IP.
Use a Remote Adminstration Tool (RAT) to surveillance a scammer’s PC though it’s illegal, you will not get caught until the scammer report it to the police which certainly doesn’t happen. Using a RAT is a little bit advance so I would recommend not getting into this until and unless you know what you are doing & you don’t mess around with it.
Useful links
Tools
VOIP: Google Voice
Voice Changer: ClownFish or VoiceMod
Generator: Identity Generator
Track IP addresses: Grabify or IP Logger
Recording Software: OBS
Report a domain: Phish.report
Scammer Numbers
Advance tools
OSINT on Phone Numbers: PhoneInFoga
Port Scanner: Nmap
Tutorials
VM: you need to learn Virtual Machines RIGHT NOW!! (Kali Linux VM, Ubuntu, Windows) - YouTube
PhoneInFoga: Getting Started | PhoneInFoga & find info on phone numbers with PhoneInfoga - YouTube
Nmap: Nmap quick start & Nmap Tutorial to find Network Vulnerabilities - YouTube
Conclusion
Scambaiting is fun and helpful but be careful because these are criminals.
use tools mentioned here on your own risk
that’s it ✌🏽